AIRPORT PICKUPS:

 

FOR EACH RESERVATION, CUSTOMERS ARE GRANTED A WINDOW OF TIME TO MEET THE DRIVERS AT THE REQUESTED PICK-UP TIME AND LOCATION BEFORE INCURRING WAITING TIME CHARGES.

WE TRACK ARRIVALS TO ENSURE ON-TIME AIRPORT PICKUPS.

A ONE HOUR GRACE PERIOD IS ALLOWED ON ALL ARRIVALS, WAITING TIME CHARGES OF $35 PER HOUR WILL APPLY AFTER THE GRACE PERIOD.

 

CHANGES AND CANCELLATIONS:

 

WE UNDERSTAND CHANGES OR CANCELLATIONS TO TRAVEL PLANS CAN BE OUT OF YOUR CONTROL. CUSTOMERS WHO CANCEL ON THE DAY OF TRAVEL MAY BE BILLED FOR HALF OF THE AGREED FARE IF WE ARE NOT GIVEN ADEQUATE NOTICE OF TRIP CHANGES OR CANCELLATIONS. MANAGEMENT WILL DETERMINE IF CHARGES WILL BE BILLED BASED ON THE CIRCUMSTANCE OF THE CANCELLATION

 

 

Privacy Policy

HOW WE PROTECT PERSONAL INFORMATION

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WE WORK HARD TO IMPLEMENT AND MAINTAIN SECURITY FEATURES THAT PROTECT FUTURE RIDE NEPA AND OUR CUSTOMERS AGAINST THE UNAUTHORIZED ACCESS, ALTERATION AND DESTRUCTION OF INFORMATION BY USERS INSIDE AND OUTSIDE THE COMPANY.

 

WE USE ELECTRONIC COMMERCIAL DATA SECURITY PROTECTION AND WE ENCRYPT INFORMATION AT THE INDIVIDUAL DATA ITEM LEVEL.

 

 

HOWEVER, PLEASE BE AWARE THAT NO METHOD OF TRANSMISSION OVER THE INTERNET, OR METHOD OF ELECTRONIC STORAGE, IS 100% SECURE. THERFORE, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY AND WILL NOT BE LIABLE FOR SECURITY BREACHES.

 

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